You may return most new, unopened items within 30 days of delivery for a full refund of the product (shipping cost will be deducted). We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item).

You should expect to receive your refund within 3 working of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). Shipping charges / duties and tax if any are non-refundable.

Refund would be done by Oxysmart (If applicable). Payment gateway or Banks will not be responsible for the refund.

Oxysmart, believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

– Cancellations will be considered only if the request is made within 72 hours of placing an order.

– For Cancelling the Order, you need to drops us an email at [email protected]

– Refund for the cancellation will be initiated in 3 working days and will be settled in your account 4 to 6 Working days.